How it works
What do the bar colors mean?
How can I see more detailed info for Wind, Feels Like, etc?
Does this app have UV and moon phase data?
Will you add push notifications and/or precipitation alerts?
We’re hoping to, someday! It’s a big undertaking, but we think we’ll do it eventually.
Will you offer any other non-English translations?
I can’t seem to install the Apple Watch app on my watch. What’s up?
Sometimes my location or complication info isn't accurate, how should I fix it?
Hmm, that still didn’t sync.
Argh, that still didn’t sync!
How do I change locations or forecast sources on the watch?
Can the watch update my current location automatically?
Are you planning to add more watch features?
Upgrading and Billing
I don’t like subscriptions. Do you have a one-time purchase option?
Sorry, we don’t! Running a weather app is expensive — we have to pay ongoing costs to our many service providers, and it gets more costly when more people use the app. Subscriptions are the only way we can stay in business long-term.
OK, but I still don’t like subscriptions.
You can either use the app for free, or subscribe and then immediately cancel. That way you’ll pay for one year and the subscription won't auto-renew.
If I pay to upgrade Hello Weather on my iPhone, can I use the paid version on my iPad too?
Indeed! As long as you use the same Apple ID on both devices, just tap the Restore Previous Purchases button on your iPad and you’ll be all set.
I have an Android and an iOS device. Can I use the same upgraded subscription on both?
Unfortunately no. The Google Play Store and Apple App Store are completely separate systems. You’d need to purchase the app on both platforms.
Can I share my Hello Weather subscription with other people in my family?
How do I cancel my subscription?
In Hello Weather, go to Settings and tap on the Manage Subscription option. Then tap the Change your subscription button. You’ll be able to cancel from there. You can also visit this Apple support page to manage your subscriptions.
Can I get a refund?
Yes you can. Refunds are managed through the App Store. Here’s a page that shows how.